Refund Policy
Disclaimer
Fakaz is an independent lifestyle and eyewear brand. Our designs are inspired by Polynesian culture art, and heritage. All engraved artwork featured on Fakaz products are original and created for Fakaz brand.
Return & Refund Policy - the basics
We accept returns within 14 days of delivery .
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to be eligible for a return :
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- Item must be unused and in original condition
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-No scratches , damage, or signs of wear
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-Proof of Purchase is required
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Once we receive and inspect your return, we will notify you of approval or denial .
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if approved :
-Refunds will be issued to the original payment method.
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-Please allow 5-10 business days for processing.
Exchanges
We replace items only if they are defective or damaged upon arrival. if you receive a damaged item , please contact us within 48 hours of delivery with photos .